Privacy Policy
Effective Date: 01/01/2023
At Isle Inspire Studios, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products.
1. Information We Collect
- Personal details: Name, email address, postal address, phone number.
- Payment information: Credit/debit card details, billing address (processed securely by trusted payment providers).
- Website data: IP address, browser type, device information, cookies, and browsing behaviour on our site.
- Communication: Emails, messages, or feedback you send to us.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchases and updates.
- Improve our website, products, and services.
- Send you marketing communications (only if you have opted in).
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties to:
- Fulfill orders (e.g., delivery services, payment processors).
- Help us analyse and improve our marketing and website performance.
- Comply with legal requirements or protect our rights.
4. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience, provide personalised content, and analyse site traffic. You can manage your cookie preferences in your browser settings.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt-out of marketing communications at any time.
- Request restriction of data processing.
- Lodge a complaint with the Privacy Commissioner if you believe your rights have been breached.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or loss.
7. Retention
We retain your personal information only as long as necessary for business and legal purposes.
8. International Transfers
Your data may be transferred to service providers outside New Zealand. We ensure adequate protection measures are in place.
9. Contact Us
If you have questions or concerns about your privacy, please contact us at:
IsleInspire Studios
Email: support@isleinspirestudios.com